Viruses, adware, spyware, rootkits, trojans, and worms are all considered malware. Malware is the broad term used to describe any harmful elements on your computer. While it is the fastest it is the least effective. If you have or suspect you have an infection on a college owned device, please contact the CAES OIT Service Desk at 70 or at This is a guide for education or removal of malware from personal devices. Each flowchart has the corresponding sections in each step of the chart if you need to refer back to the guide. I have included a flow chart with each level to help guide you in your removal process. Each level takes more time and more skill, but as you go up you have a better chance of completely removing malware. Each level contains tips and tricks that I use for malware removal every day. To help you, I have broken malware removal down into four levels of care. This guide contains a lot of information, maybe more information than you would need. I wanted to follow that up with a guide on how to remove malware. In my last blog I wrote on how to avoid malware.
